When and where should I pick up the key?
Key Pick Up:
Keys to Memorial Hall must be picked up from the Administration Office in Blanchette Park during regular business hours, Monday – Friday, 8:00A – 5:00P (excluding holidays) in the two working days prior to your event date. Failure to pick up keys by 5:00PM on the last working day prior to your event will be charged a minimum late pick up fee of $50 that will be deducted from the security deposit for additional staff time and effort. Possession of key does not authorize you to enter the building before 9AM on your rental date.
Key Drop Off:
Keys must be returned no later than 5:00P of the first working day following the event, failure to return keys by this time will result in a minimum $50 deduction from the security deposit.
Lost or Stolen Keys:
Lost or stolen facility keys should be reported to the Administration Office immediately upon discovery. A $50 key regeneration fee along with any other expense incurred for the replacement of the locks or its core will be charged. This expense can be substantial at $1,500 or more. Keep key(s) secure and return promptly.
- If cancelling 181 or more days from reservation date: Refund minus a $100 cancellation fee
- If cancelling 91-180 days prior to the reservation date: Refund minus $250 security deposit
- If cancelling 90 days or less from reservation date: NO REFUND
*There is NO REFUND for inclement weather conditions